If you manage a fleet of delivery vehicles, you probably sense that something isn’t working as it should. Margins are thinning, times are stretching, but it’s hard to pinpoint where to intervene.
Here are the 5 most common signs that your last mile logistics needs rethinking.
1. Your logistics manager spends hours on Excel every morning
Planning delivery routes on a spreadsheet is the first red flag. Not because Excel is the wrong tool, but because manual route planning can’t account for all the variables: delivery windows, vehicle capacities, traffic, zone restrictions.
The result? Sub-optimal routes and an operational bottleneck that depends on one person’s skills.
A route optimization software analyzes hundreds of variables in minutes and produces delivery plans that no human operator could calculate manually.
2. You don’t know for certain if your routes are efficient
When routes are defined by habit or experience, there’s no way to know how much room for improvement exists. The question you should ask yourself is: how many extra km do your vehicles drive each day compared to what’s necessary?
Industry benchmarks show that algorithmic optimization reduces distance traveled by 10-20%. For a fleet of 15 vehicles covering 300 km per day each, that means saving up to 900 km per day — which translates directly to fuel, wear and time.
3. Fuel costs are unpredictable
If every month the fuel bill is a surprise, the problem isn’t the price at the pump. It’s that your vehicles are driving more than necessary.
Route optimization has a direct and measurable impact on fuel: companies that adopt route optimization solutions see an average 10-15% reduction in fuel costs.
With diesel prices fluctuating, having efficient routes isn’t optional — it’s an operational necessity.
4. You have no real-time visibility on drivers
“Where’s van 7?” If this question requires a phone call, you have a visibility problem. Without real-time tracking, every disruption becomes a crisis: one delivery delay cascades to the next, and the logistics manager becomes a switchboard.
A platform with integrated tracking and a control tower allows you to:
- Know where all vehicles are at any moment
- Proactively address delays
- Communicate accurate arrival times to customers
- Collect data to improve future planning
5. Disruptions are managed by phone, in chaos
A customer isn’t available. An address is wrong. A vehicle breaks down. In logistics, disruptions are the norm, not the exception.
The problem isn’t the disruption itself, but how it’s handled. If every change requires phone calls, messages and manual recalculations, the system is fragile. A delivery management platform allows real-time replanning, automatically reallocating deliveries and recalculating routes.
Where to start
If you recognize yourself in at least two of these signs, your logistics has real room for improvement. You don’t need a digital transformation project: you can start gradually, optimizing a subset of routes and measuring results.
The key is to stop accepting inefficiencies as inevitable and start treating last mile logistics for what it is: a competitive advantage.